Great service from the start. Anthony (sales tech) arrived promptly for our appointment and was very knowledgeable and polite. He explained the entire process clearly. Installation of our new furnace and new AC was scheduled within 10 days. The HVAC techs arrived on time and did an excellent job. No complaints—only praise for a job well done.
- Lois W.
Extremely pleased with the recent service we received from Chesapeake. I was in immediate need of a repair, and they were extremely responsive and accommodating. Kevin, their service technician, is phenomenal and goes above and beyond to make sure the job is done correctly and that his customers are well informed and satisfied. Kevin is truly an asset to the company, and I greatly appreciated all his help. I would not hesitate to call Chesapeake again for service. They genuinely do care about customer satisfaction!
- Dean P.
Corey Sweet was my technician today. He was great and quickly solved the issue with my water heater not producing hot water. I asked plenty of questions, and he was very knowledgeable and took the time to educate me on the system. He ensured the job was done properly and showed me the work he completed. I highly recommend Corey for all of your home HVAC needs and any water-related issues. Thanks again, Corey!
- Jordan W.
My tankless water heater stopped working. The plumbers returned after what was initially such a slow leak that the source couldn’t be located in the heating element, which then worsened over a few days into a constant leak. They returned to address the Rinnai unit and obtain the warrantied part needed. Everyone—from the service desk to the plumbers who did the work—was courteous, professional, and helped me cope with the situation. I can’t say enough positive things about their help. Both their technical know-how and personal interest in helping me are truly appreciated.
- Kathleen C.
We are very pleased with the service we received from Chesapeake Home Services. They sent a technician within a couple of days to evaluate our heating and air conditioning system. Then, within a couple more days, our new unit was installed by very capable and knowledgeable technicians. We will continue using Chesapeake for all of our heating, air, and plumbing needs.
- Jill W.
We had a main line from the street to the house break while we were out of town. We called Chesapeake, and they were wonderful. Dealing with a problem of this size from a long distance is difficult and unnerving—you’re always wondering if you’re getting the best information. Chesapeake Plumbing was professional, caring, prompt, and easy to deal with. Thank you!
- Jeffrey E.
Chesapeake responded the same morning we called when our air conditioner was not functioning properly. Our technician, Kevin, took the time to explain the problem and made sure we understood how our HVAC system and thermostat work. We cannot thank him enough. Also, thanks to Chesapeake’s in-house warranty staff. They were very professional and were able to schedule us for service the same morning.
- Phil M.
Corey is professional, knowledgeable, and courteous. He was able to diagnose my plumbing leak issue immediately and recommend a permanent fix. Overall, Chesapeake is easy to work with, schedules quickly, and is reasonably priced. I will be calling Corey and Chesapeake for all of my plumbing and HVAC needs in the future.
- Andrew L.
We had a wonderful experience with Chesapeake Home Services. Our air conditioner replacement was completed on time by three technicians who were very professional and courteous. We would definitely use them again and recommend them to others.
- Randy A.
Corey came out from Chesapeake today and proved to be a great representative of the company. He listened to my problem, showed me the actual issue, and resolved it efficiently. I’d highly recommend Chesapeake for any plumbing issues.
- Stephen K.