$385 Annually

Benefits:

• Membership Fee Buy Back Guarantee
• Priority Emergency Service Within 24 Hours
• Reduced Dispatch Fee to $50
• Reduced Emergency Fee to $75
• Free Diagnostics up to One Hour (during normal business hours)
• Seasonal Emailed Maintenance Reminders
• Visual Whole House Plumbing Inspection
• Water Heater Flushing ($95 for each additional unit)
• 2 Yearly HVAC System Tune up on 1 System ($45 each additional system)
• Discounts on Duct Cleaning, Dryer Vent Cleaning & Sanitation (restrictions apply)
• 15% off Plumbing & HVAC Repairs • 5% off Plumbing & HVAC Equipment Installs
• Transferrable to New Owner

Agreement Details:

1. If you are not satisfied with your agreement, Chesapeake offers a buy back guarantee. If prepaid services are completed, the difference in the agreement will be refunded.
2. Chesapeake will provide guaranteed priority service within 24 hours ONLY for emergencies.
   

   Examples:

   • Sewer back-up in entire home
   • Active leak that cannot be isolated
   • Gas leak
   • No hot water
   • No heat / A/C
3. A $50 dispatch fee will be applied to all service calls during normal business hours.
4. There will be a $75.00 fee for same day emergency service that includes diagnosis.
5. Diagnostics are free of charge for up to one hour and during normal business hours ONLY. An additional $89 will be applied per extra hour of diagnostics.
6. Seasonal maintenance reminders will be sent via email.
7. Maintenances included in price of agreement:
   • Water heater flush on 1 unit (additional unit is $95)
   • Visual Whole house plumbing inspection
   • 2 Performance tune-ups on 1 HVAC unit ($45 for each additional unit)
8. Discounts on all duct cleaning, dryer vent cleaning, and sanitation services. Discounts will be determined based on the scope of work for each individual job.
9. For all plumbing and HVAC repairs, a 15% discount will be applied to the total of the invoice.
10. For all plumbing and HVAC equipment installs, a 5% discount will be applied to the total of the invoice.
11. Agreement covers one residence and is transferable to the new owner of the residence.

Exclusions & Disclaimers:

• This agreement is subject to changes and/or updates to details and coverage.
• It is the responsibility of the homeowner to schedule all maintenances. During our busiest months, June-September, maintenances are limited and are first come, first service. Scheduled maintenances are subject to rescheduling due to emergencies that take priority.
• 15% discount is not applied to diagnostic fees.
• For missed appointments, there will be an $89 fee charged.
• It is preferred that customers be on-site at the time of their service. However, we understand if that is not possible. In this case, please have a remote keyless entry in place. In the event that we must retrieve a key from another location and return it when done, there will be a $50 fee.