$50 Annually

Benefits:

• Priority Emergency Service Within 24 Hours
• Reduced Dispatch Fee to $50
• Reduced Emergency Fee to $150
• Seasonal Emailed Maintenance Reminders
• Flat Rate Discount on Annual Maintenances
• Discounts on Duct Cleaning, Dryer Vent Cleaning & Sanitation (restrictions apply)
• 15% off Plumbing Repairs
• 5% off Plumbing Equipment Installs

Agreement Details

1. Chesapeake will provide guaranteed priority service within 24 hours ONLY for emergencies.
   

   Examples:

   • Sewer back-up in entire home
   • Active leak that cannot be isolated
   • Gas leak
   • No hot water
2. A $50 dispatch fee will be applied to all service calls during normal business hours.
3. There will be a $150.00 dispatch fee for after hours and same day emergency service that DOES NOT includes diagnosis.
4. There will be an $89 diagnostic fee applied during normal business hours and will be credited upon completion of the repair.
5. Seasonal maintenance reminders will be sent via email.
6. Maintenances will be flat rate discounted as follows: • $95 for water heater flushes
7. Discounts on all duct cleaning, dryer vent cleaning, and sanitation services. Discounts will be determined based on the scope of work for each individual job.
8. For all plumbing repairs, a 15% discount will be applied to the total of the invoice.
9. For all plumbing equipment installs, a 5% discount will be applied to the total of the invoice.
10. Agreement covers one residence and is nontransferable

Exclusions & Disclaimers:

• This agreement is subject to changes and/or updates to details and coverage.
• It is the responsibility of the homeowner to schedule all maintenances. During our busiest months, June-September, maintenances are limited and are first come, first service. Scheduled maintenances are subject to rescheduling due to emergencies that take priority.
• 15% discount is not applied to diagnostic fees.
• For missed appointments, there will be an $89 fee charged.
• It is preferred that customers be on-site at the time of their service. However, we understand if that is not possible. In this case, please have a remote keyless entry in place. In the event that we must retrieve a key from another location and return it when done, there will be a $50 fee.